Evangelical Child & Family AgencyAdoption End of Services SurveyWe need your feedback! Thank you for the opportunity to serve you through our Adoption Program. In order to help us make our services better, we ask that you take a few minutes from your busy schedule to complete this form. In the Pre-Placement/Education Phase, how satisfied were you with:1. The effectiveness fo the study process in preparing you to adopt? Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Satisfied NA2. The helpfulness of the resources (books, articles, training sessions, other adoptive couples, etc.) made available to you, whether by ECFA or the international agency, in preparing you for adoption? Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Satisfied NAIn the Placement Phase, how satisifed were you with:3. How well your adoption worker prepared you for what you should expect at placement? Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Satisfied NA4. The helpfulness and support of the worker in the early days of the placement? Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Satisfied NAIn the Post-Placement Phase, how satisfied were you with:5. The availability of your adoption worker when you had questions or experienced problems? Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Satisfied NA6. The timeliness of the preparation for the finalization? Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Satisfied NAIn General, how satisfied were you with:7. The promptness of your worker in responding to phone message and email messages? Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Satisfied NA8. The support your worker gave you throughout the entire adoption process? Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Satisfied NA9. The services you received from ECFA? Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Satisfied NAPlease let us know any additional comments in the box below: May we use any of your comments in our marketing material, including brochures and website? Yes, no name listed Yes, first name only NoIf you choose yes to the following, please provide your name, phone, and/or email. YOUR SURVEY ANSWERS WILL REMAIN CONFIDENTIAL.May the agency contact you in the future about opportunities (speaking, writing a thank you letter to donors) to help us raise awareness about ours services? Yes, anytime Yes, contact me in a year or more NoName Phone Email Submit Form
